How do I set the filtration cycles in my Freestyle spa?

There are three parameters used to control the total time your spa spends filtering its water: the Filter Start (FS) - the time of day at which the first filter cycle begins; the Filter Duration (FD) - the length of time each filter cycle runs; and the Filter Frequency (FF) - how many filter cycles are run per day. To program:

A. Press and hold down the light key for 5 seconds.
B. Press the light key 2 more times to access the Filter Start (FS) menu.
C.Press the up or down key to adjust.
D.Press the light key to filter duration (FD) menu.
E. Press the up or down key to adjust.
F. Press the light key to filter frequency (FF) menu.
G.Press the up or down key to adjust.
H.Press the light key two more times to save the settings.

Why does my display reset while I’m programming it?

If you take longer than 3 seconds to press a button, your display resets automatically.

Do you have a dealer in my city?

Freestyle has dealers throughout the United States and internationally. Contact our sales department at (813) 425-6301 to find your nearest dealer.

How do I obtain service?

Trained representatives are available 24 hours a day, seven days a week to meet all of your needs. Call (727) 490-2235. Please note, you must register your spa within 30 days of purchasing your spa to obtain warranty coverage and our representatives can assist with this process. While most questions can be answered via the phone, in the event you require on site service, Freestyle Spas contracts with several service companies in your area to ensure the best possible response time. Freestyle customers are guaranteed to receive service response priority. If you encounter a matter that can?t be easily resolved over the phone, a local technician can be dispatched to your home.

How is my Freestyle spa insulated?

Freestyle Spas uses a five-step barrier process to fully insulate all of its hot tubs. First, the bottom of each spa shell is blanketed with a thick layer of solid-cell, high-density insulating foam. Second, a thick ABS base is added to the base of the spa, forming a floor and completing enclosing the spa shell. Third, an inside layer of insulation is wrapped completely around the cabinet of the spa. Fourth, a second "outside" layer of insulation is wrapped completely around the cabinet of the spa. Fifth, a 5-inch thick tapered cover is included to prevent heat escaping from the surface of the water.

How often should I change the water in my spa?

Depending on usage, you should change it every one-three months.

How do I clean my filters?

In order to ensure that water can pass freely through your filter, remove the filter and run it under water using a pressure nozzle. The water removes debris from between the paper folds. Freestyle Spas filters also can be used in the top rack of dishwashers, with the heated drying feature turned off. Filters should be replaced every 6 months.

What is my Freestyle spa shell made out of?

Freestyle spas are made with high performance, colorful multi-layer sheet featuring Geloy and Cycolac resins from GE Plastics. This glossy material can be found in cars, boats and other industries. Freestyle is proud to be one of the first few companies to introduce it to the spa industry as only a select few can work with this material because specialized tooling is necessary. It's strength and beauty are unmatched in the industry.

What is my Freestyle spa cabinet made out of?

Freestyle uses only premium synthetic EON® cabinetry with 1/4-inch cladding, ensuring they will last for decades to come. Our cabinetry offers a high quality, durable and luxurious, beautiful surface. This pseudo wood is maintenance-free and made specifically to withstand extreme temperatures. It virtually eliminates splitting, cracking, fading and warping and is the same material found in similar plastic products such as fences, gazebos and decks. Freestyle also uses extra thick .25 mm ABS flooring and high-quality construction for greater cabinet strength.

What is an ozonator?

An ozonator is used to keep your spa sanitized and crystal clear. It eliminates the chlorine odor, kills bacteria, viruses and fungus on contact and oxidizes all organic matter.